Dispatch & Delivery

Dispatch & Delivery

Please allow 4 weeks for personalised and handmade to order items to be made. During busy periods such as Christmas, Easter, Mother's & Father's Day etc this may be longer.

If you need an item sooner, please contact us before ordering and we will try our best to helpWe have free UK postage on all of our items and all of our items are sent 2nd Class via Royal Mail or Courier service. We can upgrade your parcel to First Class or Special Delivery for extra cost. Please let us know if you would like this service

Packaging and the Environment

We try to look after the environment where we can and to help with this we try to use reclaimed and recycled materials as much as possible, especially for large orders and packaged items. Therefore, your packaging may not look as clean as a new parcel box, but it helps us to keep costs for us and our customers to a minimum whilst helping to protect the Environment.

We use reclaimed paper and bubble wrap and shredded paper for packing our parcels where needed.

We would also recommend that customers re-use packaging where possible to further help protecting our Environment.